News

1M new visits to Obamacare site so far

1M new visits to Obamacare site so far

HEALTHCARE HEADACHES: More than 1 million new users have visited the Obamacare website. Photo: Associated Press

By Roberta Rampton

WASHINGTON (Reuters) – President Barack Obama’s chief of staff said on Tuesday that more than 1 million new visitors had checked out the HealthCare.gov website on Monday, the first day after a major overhaul of the troubled site used to shop for health insurance required under new reforms.

White House Chief of Staff Denis McDonough said the website’s new queuing system, used in times of high traffic, worked “pretty well,” with 13,000 visitors choosing to receive an email to return later on Monday when there was less traffic, and half of that group accepting that invitation.

“No matter what, we’re going to see this thing through,” said McDonough, who spoke to a forum organized by Georgetown University and law firm Arent Fox.

When it launched on Oct. 1, the website was supposed to make it easy to buy health insurance in 36 states. Other states run their own marketplaces.

Consumers needing health insurance by Jan. 1 have until Dec. 23 to sign up, while all uninsured Americans are required to have plans by March 31.

But the federal website was a flop, frustrating users with errors and slow speeds.

“That’s on us. That’s on me,” McDonough said, echoing apologies that Obama has made for the disaster that has damaged the president’s credibility and popularity.

After weeks of around-the-clock fixes, and as the Dec. 23 looms, the government said on the weekend that the website should work well for most Americans.

The White House has signaled that it plans to outline more aggressively the benefits of the healthcare reforms. Obama will kick off the campaign on Tuesday in a speech at 2:30 p.m.

Some of those benefits include ensuring that 129 million Americans with pre-existing medical conditions, including 17 million children, cannot be denied health insurance or charged more for it, McDonough said.

McDonough said work will continue to fix the site and that the strong traffic shows there is demand for affordable health insurance.

“I will say that I’ve worked on many complicated issues – Middle East peace, Iran, and budget deals. And I can tell everybody in this room that reforming the healthcare system is the single most complicated issue I’ve faced,” McDonough said.

Recent Headlines

35 minutes ago in National

Janet Yellen, Miley Cyrus strange bedfellows in ‘Time’s most ‘influential’

Fresh
miley

There are 41 women on this year's list, but some of them may surprise you.

1 hour ago in National

Ronald McDonald is ready for his selfie

Fresh
ronaldmcdonald

America's most famous spokesclown has a new look and new TV ads.

today in Entertainment

Lupita Nyong’o, Scarlett Johansson close to signing on for ‘Jungle Book’

lupita

Idris Elba will voice the villainous tiger Shere Khan in the latest adaptation of Rudyard Kipling's adventure tale.

today in Entertainment

John Leguizamo chops off fingertip during filming of ‘Chef’

leguizamo

The actor came away from filming with a new-found respect for kitchen staff, a few tips and a great party tale.

today in Sports

Yankees Pineda ejected for substance on neck

pine

Pitchers are not allowed to use foreign substances to give them a better grip on the ball.